Effective Date: 16 January 2024

1300 Melbourne Taxi values your privacy and is committed to protecting it. This Privacy Statement explains how we handle the information we collect when you interact with 1300 Melbourne Taxi. By using 1300 Melbourne Taxi, you acknowledge and fully understand this Privacy Statement. You voluntarily give your consent to the collection and use of information as described in this Website Privacy Statement.

What Information We Collect

We collect different types of information from you:

Personal Information:>

• Your Contact Info: This includes your name, email, and phone number.
• Payment Details: If you pay for our services online, we collect your credit card information and billing address.

Other Information:

• Where You Are: This includes pickup and drop-off locations, date, and time.
• How You Use Our Services: We track which parts of our services you use and how you use them.
• Cookies and Similar Technologies: We use cookies and similar technology to improve our services and analyse usage patterns.

We collect information through three methods: directly from our web server logs, from users themselves, and through cookies. When you visit our website, we may track information to manage the site and analyse its usage to improve our services.

How We Use Your Information

We may use your information for the following purposes:

• Providing Services: To offer taxi services, process bookings, and manage your user account.
• Customer Support: Responding to inquiries, addressing issues, and providing assistance.
• Personalisation: Customising your experience and tailoring our services to your preferences.
• Marketing and Advertising: Sending promotional materials, special offers, and relevant ads.
• Analytics: Analysing user behavior to improve our services and enhance user experience.
• Legal Compliance: Fulfilling legal obligations and protecting our rights and interests.

This website uses Google Ads’ free conversion tracking features on certain pages. If you contact us online, the destination page will include code to help us understand the route you took to reach that page.

DoubleClick:

We use Google Ads remarketing codes to log when users view specific pages or perform certain actions on our website. This helps us provide targeted advertising later on. If you prefer not to receive this type of advertising, you can opt out using the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.

Disclosure of Your Information

We may share your information with the following entities:

• Service Providers: Third-party companies that help us provide services (e.g., payment processors, data analytics providers).
• Business Partners: Companies that collaborate with us for promotions, special offers, or integrated services.
• Legal Requirements: When required by law, court order, or government authority.
• Safety and Security: To protect the safety of our users, services, and our rights.

Keeping Your Information Safe

We take steps to keep your information safe and secure. No personal information is shared with outside companies except where legally required. We take appropriate measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

Final Thoughts

We may update this Privacy Policy from time to time to reflect changes in our practices. We will update this page as soon as significant changes are made. If you have any questions or would like to discuss your information, feel free to contact us.